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  •   over 6 years ago

Can't submit comments on Firefox

I'm trying to submit feedback, and the page just reloads without any success or failure message and the comment doesn't appear. Is anyone else running into this issue?

  • 4 comments

  •   •   over 6 years ago

    Tried on Chrome, too: no dice. The page just reloads and doesn't post the comment. I sent a help request to Devpost itself, I don't think it's Hackathon-related, there's an error 500 when you post:

    reimagine2-b29abf2fa08ed2e58cf0057391d4c9f6.js:3 POST https://devpost.com/software_updates/182294/comments 500
    send @ reimagine2-b29abf2fa08ed2e58cf0057391d4c9f6.js:3
    ajax @ reimagine2-b29abf2fa08ed2e58cf0057391d4c9f6.js:3
    e.ajax @ platform-84f453b50a566c166dff535dae1a94ac.js:9
    e.sync @ platform-84f453b50a566c166dff535dae1a94ac.js:9
    sync @ platform-84f453b50a566c166dff535dae1a94ac.js:9
    save @ platform-84f453b50a566c166dff535dae1a94ac.js:9
    addComment @ home_application-72cc6841457b2fea80fe4129f2ea79fd.js:2
    u @ platform-84f453b50a566c166dff535dae1a94ac.js:9
    trigger @ platform-84f453b50a566c166dff535dae1a94ac.js:9
    submit @ home_application-72cc6841457b2fea80fe4129f2ea79fd.js:2
    dispatch @ reimagine2-b29abf2fa08ed2e58cf0057391d4c9f6.js:2
    o @ reimagine2-b29abf2fa08ed2e58cf0057391d4c9f6.js:2
    t.___hb.t.___hb @ home_application-72cc6841457b2fea80fe4129f2ea79fd.js:1

  • Manager   •   over 6 years ago

    Hmm that's strange! Can you email me the error info, the feedback comment you were going to post, and the submission it was going onto? If you had this issue on another submission, then send me both.

    Thanks!
    stefanie@devpost.com

  •   •   over 6 years ago

    Thanks for responding so quickly! I figured it out (no thanks to Devpost not returning any error messages, boo...) -- my post was too long. Cutting it into two parts did the trick. :) Thanks again!

  • Manager   •   over 6 years ago

    Haha no problem! Glad you got to post them :)

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